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Accessibility Policy for Meller Moss

Accessibility Policy for Meller Moss

Meller Moss is committed to providing an accessible website for all of our customers, including those with disabilities. We strive to make our website easy to use and accessible to everyone, regardless of their abilities or the technology they use to access the internet.

Product Description

We sell handcrafted footwear and made-to-order products from box calf leather featuring Goodyear welt style construction manufactured in Spain.

Website Features

Our website is an ecommerce platform/online retail store where customers can purchase our products. We use Shopify as our platform to sell our products.

Third-Party Tools and Plugins

We use Shopify's built-in features and plugins to manage our website and sell our products. Shopify is committed to making their platform accessible to everyone and has implemented accessibility features to help ensure that our website is accessible to those with disabilities.

Accessibility Standards

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard for web accessibility. This includes providing alternative text for images, using descriptive headings, ensuring adequate color contrast, and making our website navigable using only a keyboard.

Employee Training

We understand the importance of accessibility for our customers and are committed to ensuring that our employees and contractors are trained on accessibility. We rely on Shopify's expertise to provide the necessary training to their employees, who in turn manage and maintain the accessibility of our website.

Contact Us

If you encounter any accessibility barriers while using our website, please contact us at contact@mellermoss.com. We will make every effort to provide you with the assistance you need and improve the accessibility of our website.

Have A Question?

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Welcome to Meller Moss, operated on Shopify. Please read these Terms & Conditions ("Terms") carefully before using our website. By accessing or using our website, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree to these Terms, you may not use our website. USE OF OUR WEBSITE You may use our website for lawful purposes only. You may not use our website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of our website. INTELLECTUAL PROPERTY The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Meller Moss or its licensors and is protected by copyright and other intellectual property laws. You may not use any of our intellectual property without our prior written consent. PRODUCT DESCRIPTIONS We make every effort to ensure that our product descriptions are accurate and complete. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or current. PRICING AND PAYMENT All prices on our website are in Top 5 world currencies and are subject to change without notice. We reserve the right to correct any errors or inaccuracies in pricing at any time. We accept payment by listed payments. Payment must be received before we can process your order. SHIPPING AND DELIVERY We will ship your order to the address provided by you during checkout. We will make every effort to deliver your order within the estimated delivery timeframes. However, we are not responsible for any delays or delivery failures caused by third-party shipping carriers or other factors outside of our control. RETURNS AND REFUNDS If you are not satisfied with your purchase, you may return it for a refund or exchange within 14 days of the delivery date. Please refer to our Return Policy for more information. LIMITATION OF LIABILITY To the extent permitted by law, we will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use of our website or the purchase of our products. DISCLAIMER OF WARRANTIES We make no warranties or representations about the accuracy or completeness of the content on our website or the products we sell. All products are sold "as is" without warranty of any kind, either express or implied. CHANGES TO THESE TERMS We reserve the right to modify these Terms at any time without notice. Your continued use of our website after any changes to these Terms will constitute your acceptance of the changes. GOVERNING LAW These Terms are governed by the laws of United Kingdom, without regard to its conflict of law provisions. DISPUTE RESOLUTION Any disputes arising from these Terms or your use of our website will be resolved through binding arbitration in accordance with the rules of the [arbitration organization]. The arbitration will be conducted in United Kingdom. SEVERABILITY If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. CONTACT INFORMATION If you have any questions about these Terms, please contact us at contact@mellermoss.com